FAQs

Why is my new domain name working sometimes but not now?

Yes, domain name records (DNS Records) are a networked chain of references to name servers that share the IP addresses for names. Usually it can take 12-24 hours for a new ip address or name change to propagate across the interne...

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Do you support WordPress Websites? About WordPress Security

Do we support WordPress websites? Yes. While we will not recommend building a new website within WordPress for our clients, we often inherit existing WordPress websites and provide both hosting as well as security updates and mai...

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Why "is my site down" but everyone else can see it?

We will sometimes receive an urgent phone call where a client is worried that their site "is down" and, after a quick check, we'll let them know that the site is up and running just fine. What follows after can be a complicated c...

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Why Can't I Spam Users? I Receive Spam All The Time!

We recently had a project where a new person that was new to websites and marketing in general was now in charge of the client's website and email marketing initiatives and they asked the simple question, "Why can't I spam?"

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Common Screen Resolutions

One of the questions that we run across when doing new web design concepts is "what is the best size to design for?" At one time, 800x600 was the default resolution, but now that screens are much larger, there are wide ranges fro...

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What is the most common screen resolution?

One of the questions that we run across when doing new web design concepts is "what is the best size to design for?" At one time, 800x600 was the default resolution, but now that screens are much larger, there are wide ranges fro...

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Common Problems with Flash Banner Ads and clickTAG Format

Are you having trouble with a Flash banner ad working within our advertising system? We often find that the creation of the button or link in the Flash file is at the root of the problem. The following information may help.

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How to edit your Windows HOSTS file

Here are some instructions to follow to in order to edit your Hosts file on your windows pc so that you can see the a new hosting location by the domain name vs an ip address during development. This can often be helpful or compl...

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How can i clean extra code out of Word HTML

Microsoft Word has a long history of being able to "save for web" or "save as HTML", and is pretty good at being able to copy from Word and paste into applications like Expressions, or web WYSIWYG editors like FCK Editor and Tiny...

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How to scan a site for malware

Occasionally, we are asked to help a client respond to a question about website security, or review a security message from Internet Explorer or from Google's Webmaster Tools or Safe Browsing report. If you receive a security mes...

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